Hotel Selection Criteria

Before adding a new member to our collection, we vet each hotel according to the below standards:

HOTEL
QUALITIES
  • A unique hotel with a strong personality (in terms of architecture, design or location)
  • A memorable hotel with a story to tell (Instagram-worthy)
  • Located in a sought-after leisure destination
  • A unique hotel, offering an authentic and out of the ordinary service
HOTEL
ATTRIBUTES
  • Three to five stars
  • A minimum of 30 rooms
  • A restaurant on your property
  • A 24h front desk service
  • A concierge service (can be integrated with previous)
  • Excellent services with a minimum rating of 4.5 on TripAdvisor (or equivalent)
HOTEL TYPOLOGY
AND ATMOSPHERE
  • Urban gem
  • Countryside charm
  • Historic landmark
  • Architectural avant-garde masterpiece
  • Scenic marvel (or excel at sustainability)
  • Culinary landmark

PROGRAM REQUIREMENT

All approved hotels in our program will need to comply with the following requirements. Hotels that do not fulfil these requirements are subject to be removed from the program.

  • Load BLH rates in the GDS
  • Submit at least 6 offers and promotions per annum to be promoted in select audiences
  • Maintain accurate hotel information and imagery
  • Engage in quality assurance:
    • > Maintain a min 4.5 Trip Advisor score (or equivalent)
    • > Maximum of 2 Best Loved Hotels complaints per year

THE HOTEL SELECTION PROCESS

If your hotel has not received the invitation through CVENT, you may still submit your RFP manually and it will be considered by our selection team.

Submit the BLH 2024 RFP (in excel format) and the BLH 2024 Contract to info@bestloved.com

We select hotels that apply based on the hotel’s characteristics, location and the answers to the questions submitted in the RFP application.